Legal Documents

Casigocasino Terms and Conditions – Complete Usage Guidelines & Policies

Please read these Terms & Conditions carefully before using Casigocasino. Creating an account means you agree to be bound by these rules — so it's important to understand each section.

Last Updated: 1 January 2026

Important: By creating an account or using our services on Casigocasino, you confirm that you have read and fully agree to all of the Terms and Conditions below. If you object to any of these terms, please do not use our services.

01
Introduction & Definitions
Key Terms & Definitions

These Terms and Conditions ("Terms") constitute a legally binding agreement between Casigocasino ("we", "us", "Platform") and the member ("you", "user"). The casigocasino.ws website and all its services are governed by these Terms.

There are a few important definitions you need to be familiar with:

  • "Account" refers to your personal registered profile on Casigocasino.
  • "Service" refers to all gaming activities including Sports Betting, casino games, Live Casino, and any other wagering activities.
  • "Bonus Funds" Refers to funds credited through promotions or offers that cannot be withdrawn directly.
  • "Real Money" refers to funds you have deposited yourself.
  • "Wagering Requirement" refers to the minimum amount you must wager before a bonus can be withdrawn.

Casigocasino operates under an international gaming licence and all activities are conducted in full compliance with the licensing authority's regulations.

02
Account & Registration
Single Account Policy & Accurate Information

When registering on Casigocasino, you must provide accurate, complete, and up-to-date information. Providing false information may result in account termination and forfeiture of any deposited funds.

  • Each individual may only One manage an account. If the same person is found to hold multiple accounts, all accounts will be closed.
  • You are fully responsible for keeping your account password and login details confidential.
  • Allowing any other person to use your account is strictly prohibited.
  • If you suspect unauthorised access to your account, contact support immediately.
  • Selling, transferring, or renting your account to any third party is strictly prohibited.

Casigocasino may request additional documents for verification (KYC) at any time. Failure to provide them may result in account restrictions or withdrawal holds.

03
Age Restrictions & Eligibility
18+ Policy & Restricted Regions

Casigocasino's services are available only to For users aged 18 and above only. Registration by minors is strictly prohibited. By registering, you confirm that you are at least 18 years of age.

  • A National ID, passport, or birth certificate may be requested to verify your age.
  • Registering with a false age will result in immediate account closure and forfeiture of all deposited funds.
  • Registrations from countries or regions where online gaming is entirely prohibited will not be accepted.

Protecting minors from gambling is one of Casigocasino's top priorities. Please contact support if you have any information to report on this matter.

04
Deposits & Withdrawals
Payment Methods, Limits & Processing Times

Casigocasino supports Mobile Pay, Nagad, Rocket, and other approved payment methods. The list of available payment methods is subject to change — please check the Cashier section for the latest information.

Deposit Rules:

  • The minimum deposit amount is ৳500 (subject to change depending on the payment method and active offers).
  • Deposits must be made only from a payment account registered in your own name.
  • Deposits from third parties are not accepted and constitute a violation of our anti-money laundering policy.

Withdrawal Rules:

  • Withdrawals can only be made to the same payment method used for the original deposit.
  • The minimum withdrawal amount is ৳500.
  • Withdrawals may be put on hold if KYC verification has not been completed.
  • Standard withdrawals are processed within 24–48 hours; VIP members enjoy faster processing.
  • Casigocasino reserves the right to conduct additional verification on transactions of unusual amounts or suspicious nature.
Payment Methods Minimum Deposit Minimum Withdrawal Processing Time
Mobile Pay৳500৳50030 minutes – 24 hours
Nagad৳500৳50030 minutes – 24 hours
Rocket৳500৳5001–48 Hours
Bank Transfer৳1,000৳1,0001–3 business days
05
Bonus & Promotion Terms
Wagering, Validity & Restrictions

Casigocasino regularly offers a variety of bonuses and promotions. Each offer comes with its own specific terms — full details can be found on the latest promotions page. However, the following general rules apply to all bonuses:

  • Each bonus must be used within a set validity period — once expired, the bonus will be cancelled.
  • The designated wagering requirement must be met before a bonus can be withdrawn.
  • Rules regarding multiple bonuses being active simultaneously will be stated separately for each promotion.
  • Certain games or markets may be excluded from bonus funds — this will be specified in the offer details.
  • Casigocasino may withdraw or modify any bonus at its discretion, though advance notice will be given for bonuses already in progress.
  • If bonus abuse is suspected, the bonus may be voided and the account may be subject to review.
06
Betting Rules
Bet Types, Cancellations & Settlement

The following rules apply when placing bets on Casigocasino. You should review the relevant event rules before placing any bet.

  • Once a bet is confirmed, it generally cannot be changed or cancelled — except in certain specific circumstances.
  • If a match is cancelled, the bet is voided and the stake is refunded.
  • If odds contain an obvious error, Casigocasino reserves the right to void the bet in question.
  • In the event of a dispute arising from data delays in live betting, the official event record shall be considered final.
  • Placing opposing bets simultaneously on correlated markets within the same event (arbitrage betting) is prohibited.
  • Placing bets using match-fixing or insider information will result in permanent account closure.
07
Prohibited Activities
Fraud, Spamming & Other Violations

The following actions are strictly prohibited while using Casigocasino's services. Violating any of them may result in permanent account closure and legal action:

  • Registering using a false identity or forged documents.
  • Using the platform for money laundering purposes.
  • Attempting to exploit the bonus system for dishonest gain ("bonus hunting").
  • Placing bets using software, bots, or automation tools.
  • Exploiting technical glitches or errors on the platform.
  • Harassing, threatening, or engaging in offensive behaviour towards other members.
  • Using the Casigocasino name or logo without prior authorization.
08
Account Suspension & Closure
When and How an Account May Be Closed

Casigocasino reserves the right to suspend or permanently close any account without prior notice for any of the following reasons:

  • For violating any section of these Terms & Conditions.
  • If fraud or money laundering is suspected.
  • Failure to provide the documents required for verification.
  • If underage use is established.
  • Under the direction of a court or regulatory authority.

You may also request account closure yourself — email our support team. Any verified balance can be withdrawn before closure, but bonus funds will be forfeited.

09
Limitation of Liability
Casigocasino's Limitation of Liability

Casigocasino strives to maintain the highest level of technical security; however, it will not be held liable in the following circumstances:

  • Loss of bets due to internet disconnection or server downtime.
  • Loss of login credentials due to the user's own negligence.
  • Issues caused by errors or delays on the part of third-party payment providers.
  • Force majeure events (natural disasters, political unrest, etc.).

However, where losses result from Casigocasino's own technical or system errors, appropriate compensation will be provided.

10
Changes to Terms & Contact Information
Update Policy & Support Information

Casigocasino reserves the right to modify, update, or remove any part of these Terms & Conditions at any time. Members will be notified of significant changes in advance via email or in-app notification.

  • Continued use of our services after any changes have taken effect will be considered acceptance of the updated Terms.
  • Visit this page regularly to stay informed of the latest Terms and Conditions.
  • For any questions regarding these Terms and Conditions, please contact our support team: support@casigocasino.ws

These terms are provided in Bengali for the convenience of our users. In the event of any legal dispute, the English version shall be considered the definitive text.

Key Terms at a Glance

Short on time to read the full Terms? These summary cards are a good starting point — though we strongly recommend reading the full version.

One Account Only
Each person may only hold one account. If multiple accounts are created, all will be closed and any bonuses will be voided.
18+ Mandatory
Casigocasino is strictly for adults only. Failure to verify your age may result in account closure and forfeiture of any deposited funds.
Your Own Payment Method
Deposits are only accepted from payment accounts registered in your own name. Transactions through third parties are strictly prohibited.
Comply with Bonus Terms
Each bonus has its own wagering requirement and validity period. Bonuses cannot be withdrawn until all conditions are met.
Keep your information secure
Keeping your login credentials secure is your responsibility. Sharing your password or allowing others to access your account is strictly prohibited.
Terms Are Subject to Change
Casigocasino may update these Terms and Conditions when necessary. Advance notice will be given for significant changes — please check this page regularly.

FAQ

Frequently Asked Questions About the Terms & Conditions Page

Casigocasino is primarily operated in Bengali with Bangladeshi users in mind. However, you can view the site in any language using Google Translate or a similar tool through your device's browser settings. In Chrome, simply right-click on the page and select "Translate to…". Please note that automatic translations may not always be fully accurate — especially for legal sections, where the Bengali version remains the authoritative reference. Support for additional languages is planned for the future.

Casigocasino generally does not charge a service fee on withdrawals — however, your payment provider (Mobile Pay, Nagad, etc.) may apply their own transfer fees in accordance with their own policies. As for withdrawal limits: the minimum single withdrawal is ৳500. The maximum per transaction and daily limits vary based on the member's VIP tier and verification status. Bronze-tier members have comparatively lower daily limits, while Diamond-tier members enjoy significantly higher ones. For exact limits, please check the Cashier section or contact support.

Done reading the Terms? Get started now

Play on Casigocasino safely, transparently, and enjoyably — with full knowledge of the rules.

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